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Legal notice

Information about the Chateau website

The present site, accessible at https://www.chateau.com (the Site) is published by Chateau SARL, a limited company with capital of €100,000 (one hundred thousand Euros), registered with the Trade and Companies Register of Libourne under number 523224707, and whose head office is located at: 13, Quai des Salinières, 33500 Libourne, France.

If necessary, we can be contacted at +33 5 57 51 86 39, Monday to Friday from 9am to 5pm.

• Chateau SARL’s legal agent, Mr Eric Morgant, can be contacted by email on: contact@chateau.com. He is the company’s founder and Manager.
• The site is hosted by OVH, a joint stock company (SAS) with capital of €10,000,000, registered with the Trade and Companies Register of Roubaix Tourcoing under number 42476141900045, intracommunity VAT number: FR22424761419.

Value Added Tax

Chateau SARL is subject to Value Added Tax (VAT). Its intracommunity VAT number is: FR54523224707.

Personal information collected and right of access

When using the Site, certain information is collected:
• User access provider
• User IP address

When using and creating a client account on www.chateau.com, some personal information is required and stored by Chateau SARL.
This information is mandatory to validate an account on www.chateau.com.

Users are entitled to consult and modify the data pertaining to them, by submitting their request to contact@chateau.com, or by letter to Chateau SARL, 13, Quai des Salinières, 33500, Libourne, France.
Data can be consulted for verification, to obtain a copy and/or the method used to process data collected via www.chateau.com.

Any request must state the name of the user or legal representative and his or her postal details.

If necessary, Chateau SARL shall ask the applicant to provide proof of identity (ID document, etc.). Once your request has been received, it will be processed within a maximum of 7 days.

Information collected about the user is only intended for the archives of Chateau SARL, and shall never be sold under any circumstances or to any third party.

This site uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website to analyse the way the site is used by its users. Data generated by the cookies about your use of the site (including your IP address) will be transmitted and stored by Google on servers located in the United States. Google will use this information to evaluate your use of the site, to compile reports about activity on the site for its publisher and to provide other services relating to the site’s activity and the use of the Internet. Google may share this data with third parties should they be legally required to do so or when these third parties process this data on Google’s behalf, including in particular the publisher of this site. Google will not cross-reference your IP address with any other data held by Google. You can deactivate the use of cookies by selecting the appropriate settings in your browser. However, deactivating their use may prevent the use of certain functionality on this site. By using this website, you expressly consent to your personal data being processed by Google under the conditions and for the purposes described above.

CNIL (French Data Protection Authority) declaration

In accordance with the French Data Protection Act of 6 January 1978, files and freedom as amended by the law dated 6 August 2004, the automated processing of personal data carried out from the Site has been declared to the French Data Protection Authority (CNIL), on 5/7/2010, under number 1440400.

Intellectual and brand property

All of the brands and logos present on www.chateau.com, are the property of Chateau SARL, and have been registered with France’s National Institute of Industrial Property (INPI) by Chateau SARL, or one of its partners. To this end, any person representing, reproducing, overlaying, distributing or redistributing the site will be liable for the sanctions defined in Article L. 713-2 et seq. of the French Intellectual Property Code.

All of the elements of www.chateau.com, in particular the texts, presentations, illustrations, photographs, tree structures and layout are, except for public documents and additional information, the exclusive intellectual property of Chateau SARL or its partners.
To this end, representing, reproducing, overlaying, distributing or redistributing them, in whole or in part, is forbidden in accordance with Article L. 122-4 of the French Intellectual Property Code. Any person who does so and is unable to demonstrate prior express authorisation by the rights holder shall incur the penalties for the offence of forgery defined in Articles L. 335-2 et seq. of the Intellectual Property Code.

Liability

Other than the general terms and conditions, the information given on the Site is provided for information only and is not contractually binding: Chateau SARL shall not be held liable and remains free, at any time, to enrich or modify all or part of the content and the presentation of the www.chateau.com site.
On its site, Chateau SARL makes every effort to provide available, accurate, complete and verified information and/or products, but makes no guarantee with respect to the presence of possible errors, omissions, inaccuracies or the availability of products offered to Users.
The photographs which represent the products are binding, in the case of a single purchase. You can obtain other photographs by making a request on the corresponding product card. Chateau SARL shall not be held directly or indirectly liable, under any circumstances and for any reason whatsoever, for damage suffered by User computer equipment, of any nature whatsoever, for losses of data, during connection to the Site, problems connecting to the Site or any interruption to the User connection.

Legal statement update date

The legal statement was last updated on July 2023.

Website secured by Let's Encrypt

Website secured by Let's Encrypt

In order to guarantee your browsing and payment security, Chateau.com is secured by Let's Encrypt.

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Paiment sécurisé

Secure payment

To protect your purchases, Chateau.com offers you a secure online payment system.

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Shipping & Returns

Shipping & Returns

Delivery starts from 9.90€.
Chateau.com trusts some carriers to deliver your orders in the best conditions of preservation.

  • Fedex
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R. Parker trade directory

R. Parker trade directory

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